AC Pros - Richardson, Texas

Emma F.

Called AC Pros and could get a tech came in to fix the box and the wires. They did everything professionally. He was able to explain everything. They completed everything within short period of time - just within couple hours after scheduling. Highly recommend to get the service from them.

David G.

These guys are good! Super fast response and competitively priced. Just replaced our 25 yr old system with a larger and more efficient new system. Have used them for many years and will call if I need them again.

Carl R.

AC Pros are always prompt and professional. They do a great job of explaining any problems and are very thorough with explaining the pros and cons of all options. I trust their recommendations completely.

Shyam K.

Joel & Paul were super helpful. They both took the time to do a thorough inspection, had great recommendation and surely are great at their job! Would highly recommend them and my overall experience with AC PROS is off to a great start! They do a great job of ensuring the customer is well taken care of

M S. E.

We opted for the 2 stage HVAC system and are extremely happy.
Took care of all our complaints over the years, blows too hot or cold before shutting down, then waits for you to be too hot or cold before blasting you again.
This system maintains an even temperature with much less effort.

The personnel at AC PROS are just that, professional as well as patient and friendly. Quick to respond to any and all questions.

Chris B.

We recently had the AC Pros out to look at an issue where our outside unit for our Heat Pump that was installed 10 years ago was no longer powering on. The technician spent less than 10 minutes in my attic before coming down and mentioning the air handler was leaking freon and the entire unit would need to be replaced for 7-12k dollars. We paid the $100 thanks for stopping by fee and sent him on his way. Had a different company out the following week that confirmed the air handler was indeed leaking, but was able to replace the part that had failed instead of replacing the entire unit for a fraction of the price.

Gary H.

This was our first experience with Paul. He is replacing a technician who was promoted had been providing excellent service for years. Paul had big shoes to fill.

Paul was excellent. He was very neat and thorough and explained exactly what he was going to do and then explained his findings to us. Again, Paul he’d big shoes to fill snd he wore them well. We look forward to working with Paul in the coming years.

Tom F.

We had a clogged drain and technician unclogged it. Most responsible technicians would know when you unclog a drain there is going to be some residue. This is what our guest bathroom looked like after Zach unclogged the drain. We did not discover this until after he had left and he should have checked for this knowing that it would happen. Most professionals would have put a towel over that sink with something heavy on top of it so the residue would not splatter everywhere. Zach was not professional and also came with a real attitude to begin with. Would not recommend Zach to anyone.

10/1723. In this post I was very hard on AC Pro’s but the owner of AC Pro’s reached out to me to apologize for this situation and ask me how they could make things right. I told him since the debris was on the walls of the bathroom, the bathroom would need to be repainted. Without hesitation he set it up to have our bathroom painted immediately without any cost to us. I was extremely impressed with this and turned my whole opinions around about AC Pro’s. It showed they truly care about their customers! The technician that night might have been having a rough night as we all do, but knowing ownership of AC Pro’s would do this to correct the situation changed my opinions of the company and would definitely recommend people to use AC Pro’s.