Emerald Nursing and Rehabilitation Center - Hollywood, Florida

Sharon H.

My mom was there for 3 1/2 years. I am very thankful for the care she received. Nursing home life has its challenges but I felt my mom was loved. I also believe it was very clean especially compared with other nursing homes I’ve visited. I can only give 4 stars because like many nursing homes and hospitals the food is an issue. I think perhaps it’s a money issue in the health sector.

Rylee C.

Dirtiest and nastiest place I have ever seen. My grandma went in to this facility healthy and competent. Less than a week later I walked into her room to her convulsing and the nurses telling me to just stop crying. She caught an infection that was untreatable and she was transferred to hospice. This place should be shut down. They have no care for the patients or the families grieving around them. Wouldn’t wish this place on my worst enemy. My grandma has since passed from the infected bed sore she got here.

Paula C.

My stay at this rehab center was the absolute worst nightmare of my life. The food is absolutely the worst of which I would not even feed my dog. You are very lucky if the food is not absolutely cold when you receive it. The quarter cup of scrambled eggs for breakfast is absolutely amazing to me. You are very lucky if your single piece of white bread is even toasted at breakfast. One day theytotally ran out of bread another day they totally ran out of cups
there was absolutely no management at this facility.

The staff has several favorite words, it's not my responsibility i don't know anything about that. Or I will be right back, but normally takes at least 2 hours.

Don't even think about getting a snack they never seem to have any. Consider yourself lucky if you get a saltine cracker

The most alarming situation occurred in the middle of the night when a male patient (with definite mental problems) walked into our room ( two females) in the middle of the night. Very frightening to say the least. The next day not a single person apologized for this appalling incident. Nor did management contact us to explain .

Do not give your laundry to the them to be washed, you wil never see it again .it disappears into the air

As I said, the worst ordeal of my life

THE A. G.

The nastiest dirtiest place we lost family here . The nurses are negligent and don’t care. They seem to not be knowledgeable enough care for their patients. It smells like piss and like poop. They don’t give any care after your loved one has passed. They only care about money. They rushed us to remove our dead loved one. They didn’t take care of anything. They feed them trash. Horrible people and place.DO NOT PUT YOUR LOVED ONE AT THIS FACILITY. N.Knowles

anet G.

The therapy department is a great thing that happened to me I fell broke both shoulders and with their assistance I had a group of three that put me back together and I am so grateful to them. I thank them and give them lots of credit. It’s a great therapy department you’ll get the help that you need .

While in the nursing home, they have activities and things for you to do so it does keep you busy. I enjoy activities. Also .

Julius C.

My grandmother’s stay Emerald was a was a good one. She was well cared for.

gianna G.

This place is absolutely terrible and disgusting. My grandfather was here for 3 days trying to receive physical therapy to get him walking again and, during those 3 days he caught covid and pneumonia from the dirtiness of this place. He sat in his own feces for an entire night, no nurses came to check on him. He is now in very very critical condition back at the hospital receiving care for the covid and pneumonia. This place is terrible, dirty, and very poorly ran.

Jessica W.

The building is majorly outdated. Beds don't work properly. No space in rooms to maneuver.
Understaffed - 1 Nurse and 3 CNAs to a floor.
Staff fail to answer call lights in a timely manner. Grandfather fell, they called to inform us, but had zero information about what actually happened and gave us a few possibilities as to what could have happened. No real facts. He was able to leave the building unattended when a fire door was opened. They found him by the sidewalk in his wheelchair. He is ready to be transferred to another facility and they stated he has no wounds, when he has several.
This place is trash. Elderly deserve dignity, and this place does not supply it.