Restoration Healthcare

I had an incredibly frustrating and disappointing experience with Restoration Healthcare. I trusted them with my care, but they completely failed in providing the professionalism and attention that is expected from a healthcare provider. The most shocking part was that they abruptly closed their Westwood location without any prior notice, leaving me in the dark about my ongoing treatment and plan of care. This left me scrambling to find alternative care, and it caused significant delays in my treatment, which had serious impacts on my health. As if that wasn't enough, six months after they abandoned their patients, they finally got around to their billing and sent me an outrageous and completely incorrect bill. When I tried to rectify the issue, my concerns fell on deaf ears. Despite repeated attempts to have the bill corrected, nothing was done until I threatened them with legal action. Only then did they bother to address the issue. To add insult to injury, they also charged me for my own medical records. Although this might be legal, it felt incredibly petty and rubbed salt in the wounds they had already created with their negligence. Their negligence, poor communication, and utter disregard for their patients are unacceptable. The combination of abruptly closing their doors without notice, their grossly mishandled billing process, and the pettiness of charging for medical records shows a complete lack of responsibility and professionalism. I would never recommend Restoration Healthcare to anyone seeking competent or reliable medical care.

Everyone at Restoration Healthcare Westwood was kind, pleasant, welcoming and professional. It was one of the best medical experiences I have ever had. I looked forward to going for my IV treatments. Ally was a phenomenal IV specialist. I have been a patient of the Irvine office for 5 years. I waited for 4 years for it to open being it was so much more convenient for me. I was supposed to come tomorrow until they abruptly and I mean abruptly decided to close. It was only open 6 months. I never received any email notification announcing the closure. Thank goodness Melissa called me. I am so disappointed. It was so odd that I got asked to review them and they had already closed the office. So even though I started with a 5 star review I must end with a 1 star grade. 😩😢 👎🏻 I hope that the patients that were coming here can find some place else to continue their IV healthcare.

Excellent staff and experience. Each person at Restoration Healthcare was well informed, professional and very friendly. Thank you for your great care. I will be referring you everyone I come across that needs advanced medical care or is managing a condition.

Westwood just opened. So it was easy to get appointments. However the staff is cordial and effective. Dr. Emanuel is very skilled in the areas we needed. Our son has issues with metabolism i.e. low energy, irregular liver tests, joint pain and weight issues. He was recently diagnosed with mold. What makes this clinic so unique is that they understand the physiology, nutrition, etc. as well as understanding how to diagnose underlying issues and craft a treatment plan that includes it all. It is hard to find this combination. Our son's previous infectious disease/ naturopath didn't have it. We will be using Restoration Healthcare for our entire family to sort out underlying issues that present as hypothyroid and executive function issues.

My first appointment was great. I felt like the doctor was finally listening to me and not dismissing any of my symptoms. The doctor recommended some lab tests that are covered by insurance and some that aren't with no pressure. I have hope now that I can find the root cause of my symptoms.

Dr. Raleigh is the best of the best. Always thinking outside the box, stays up to date on cutting edge treatment and information. She treats her patients with respect and dignity and actually believes them and tries to help. If only we could clone her.

If you’re looking for an integrative doctor who takes insurance - you’ve found your unicorn at Restoration Healthcare. If you have unexplained health issues, go see them! You won’t regret it. They also have lots of amazing services, including IVs.

I've had a great experience so far woking with my doctor at Restoration Healthcare. I appreciate that they take my insurance and that my doctor, who's an MD, approaches chronic illness in a holistic and investigative way.